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Users can't log in using Chrome or Internet Explorer [message #168476] Sat, 04 May 2013 21:09 Go to next message
smcgee is currently offline  smcgee   United States
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I've set up a forum and it all seems to be working properly, sort of.

I have tested my forum using Firefox, Chrome, and Internet Explorer. Users can successfully register a new account using all three browsers. But the only browser that lets them successfully log in to their account is Firefox. Using Chrome and Internet Explorer, users cannot log in to their forum accounts.

I'm a total newbie at all this stuff, and I have not idea where to even begin looking for the problem.

Does anyone have any suggestions?

Thanks much,
Scott
Re: Users can't log in using Chrome or Internet Explorer [message #168477 is a reply to message #168476] Sun, 05 May 2013 04:59 Go to previous messageGo to next message
naudefj is currently offline  naudefj   
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Do you have cookies enabled in all browsers? Can you log in to this forum (fudforum.org) with those browsers?

Also try to play with settings like "Enable URL sessions", "Use Session Cookies", "Session Referrer Check", "Session IP Validation", etc.
Re: Users can't log in using Chrome or Internet Explorer [message #168478 is a reply to message #168477] Sun, 05 May 2013 17:27 Go to previous messageGo to next message
smcgee is currently offline  smcgee   United States
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Quote:
Do you have cookies enabled in all browsers?

Yes, as far as I can tell, all three browsers have cookies enabled. However, my forum is on our company's intranet, and the IT Department manages a lot of different security settings for our computers, browsers, and other installed software. For example, in the Internet Explorer settings, I tried to add my forum as a trusted site, but IT has that setting disabled for non-admin users. But I've never experienced a cookie-refusal issue with other websites using Chrome and IE, so that indicates to me that cookies are enabled on Chrome and IE.


Quote:
Can you log in to this forum (fudforum.org) with those browsers?

Yes, I can use Chrome, IE, and Firefox to log in to fudforum.org.



Quote:
Also try to play with settings like "Enable URL sessions", "Use Session Cookies", "Session Referrer Check", "Session IP Validation", etc.

I set the following settings:
Enable URL Sessions = Yes
Use Session Cookies = No
Session Referrer Check = No
Session IP Validation = No
Multiple Host Login = No

With the above settings, I can now log into my forum using Chrome, IE, and Firefox. So the above settings fixed the problem.

Everything seems to be working properly now. Thank you for pointing me in the right direction. Much appreciated!

Scott
Re: Users can't log in using Chrome or Internet Explorer [message #169234 is a reply to message #168478] Wed, 11 September 2013 09:01 Go to previous message
Lifer4700 is currently offline  Lifer4700   United States
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I had the exact opposite problem. IE & Chrome allowed login, Firefox did not.

I changed my settings to match yours, and now all three work. Thanks!


(btw, Enable URL Sessions was the only one different, mine *was* set to "No" like all the others)
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