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500 Internal Error after upgrading to 2.8.1 [message #160519]

Mon, 21 September 2009 04:56

KillerB

Messages: 3
Registered: December 2008

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Hi,

I am a newbie when it comes to forum upgrades. I tried to upgrade the forum and it end up with bad results.
Bottom line, my forum is down and I cant bring it up...

your prompt help will be appreciated... Crying or Very Sad

Here are the technical details:

1. I upgraded from 2.7.7 to 2.8.1
2. Upgrade was successful (SQL, Global)
3. it asked me to run a consistency checker but since then I cant login to the forum. I keep recieving the "500 internal server error" message, no matter what I do.

Do you have an Idea???

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Re: 500 Internal Error after upgrading to 2.8.1 [message #160522 is a reply to message #160519]

Mon, 21 September 2009 14:42

The Witcher

Messages: 662
Registered: May 2009
Location: USA

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I might not be much help but:

Can you log into the admin panel?
http://domain.name/adm/admloginuser.php
your post was not clear on that.

checking on line for "500 internal server error" gives me:

Quote:

Resolution
The 500 Internal Server Error is a "server-side" error, meaning the problem is not with your PC or Internet connection but instead is a problem with the web site's server.
Even though the issue is not yours to troubleshoot or resolve, there are a few things you can do:
http://pcsupport.about.com/od/findbyerrormessage/a/500servererror.htm

Contact your server support team:

I assume you made a backup and saved it to hard drive or storage before upgrading.

So if all else fails I would be prepared to delete everything, install 2.7.7 again, restore backup and try upgrade again.

Good luck
If nothing else naudefj will be around tonight some time and I am sure he will have some better insight.

"I'm a Witcher, I solve human problems; not always using a sword!"

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Re: 500 Internal Error after upgrading to 2.8.1 [message #160524 is a reply to message #160522]

Tue, 22 September 2009 04:06

KillerB

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Registered: December 2008

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I fixed it...

The problem was in the Global file. the upgrade probably changed a "\" sign.

Thanks for your help

B

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Re: 500 Internal Error after upgrading to 2.8.1 [message #160525 is a reply to message #160524]

Tue, 22 September 2009 05:22

The Witcher

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You are welcome though I doubt I was much help.

Could I ask you to elaborate some on how you managed to identify and fix the problem? That would be valuable information for other users who might encounter the same issue/problem.

Good luck

"I'm a Witcher, I solve human problems; not always using a sword!"

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Re: 500 Internal Error after upgrading to 2.8.1 [message #160543 is a reply to message #160525]

Mon, 28 September 2009 10:46

naudefj

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Registered: December 2004

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I'm glad it's fixed. However, as "The Witcher" requested, it would help if you can provide some details so we can solve the underlying problem (if there is one).

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