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Private Messages Counter Not Working [message #19967] Mon, 20 September 2004 15:59 Go to next message
jonmoss is currently offline  jonmoss   United States
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Hello, I'm a volunteer webmaster for a small church in Lansing, Kansas. I installed eGroupware several weeks ago. I'm trying to get the parishiners to use most of the features and am partially successful! Smile

Anyway, I've sent a couple of private messages to other members and I've received at least one reply. However, when I logged in to eGroupware, and went to fudforum, the "You have (0) private messages" menu item has never changed. It always says zero.

Is this normal?



Thanks and have a great day!

Jon Moss
Re: Private Messages Counter Not Working [message #19986 is a reply to message #19967] Mon, 20 September 2004 17:08 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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No, that's definately not normal, if you have unread private messages the forum should say so.

What version of eGW are you using?


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Re: Private Messages Counter Not Working [message #20000 is a reply to message #19967] Mon, 20 September 2004 18:47 Go to previous messageGo to next message
jonmoss is currently offline  jonmoss   United States
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It's the latest one released September 9th - version 1.0.0.005 and the FUDForum is 2.6.0 (FUDeGW)

Thanks and have a great day!

Jon Moss

[Updated on: Mon, 20 September 2004 18:47]

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Re: Private Messages Counter Not Working [message #20005 is a reply to message #19967] Tue, 21 September 2004 04:31 Go to previous messageGo to next message
dataj1998 is currently offline  dataj1998   Germany
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I'm using the same version and encountered the same problem. I didn't use the private messaging of the forum, so I never tried it before.

If you have an idea where to look for the problem, I would do that. I have more than one installation of the groupware...
Re: Private Messages Counter Not Working [message #20689 is a reply to message #20005] Mon, 25 October 2004 20:30 Go to previous messageGo to next message
jonmoss is currently offline  jonmoss   United States
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Any update on this? My end users are giving me headaches about this counter not working.

Thanks and have a great day!

Jon Moss
Re: Private Messages Counter Not Working [message #23095 is a reply to message #20689] Fri, 04 March 2005 07:38 Go to previous messageGo to next message
jonmoss is currently offline  jonmoss   United States
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I think I have found the culprit. Here's the message for new_private_messages:

Quote:

You have <span class="GenText" style="color: #ff0000">({VAR: c})</span> unread private message(s)


I think the {VAR: c} is referencing the wrong variable. Anyone known what the variable should be?



Thanks and have a great day!

Jon Moss
Re: Private Messages Counter Not Working [message #23099 is a reply to message #23095] Fri, 04 March 2005 10:27 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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This variable is a result of a query that counts unread messages for your account.

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Re: Private Messages Counter Not Working [message #23100 is a reply to message #23099] Fri, 04 March 2005 10:29 Go to previous messageGo to next message
jonmoss is currently offline  jonmoss   United States
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Ilia wrote on Fri, 04 March 2005 09:27

This variable is a result of a query that counts unread messages for your account.


So, then, it must be a database problem - either the counter is not being updated in the database, or the query is not pulling the right data from the right place in the database.

What table/field should I look at? Also, what function or template?



Thanks and have a great day!

Jon Moss
Re: Private Messages Counter Not Working [message #23187 is a reply to message #23100] Tue, 08 March 2005 10:21 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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Take a look inside fudforum/inc/class.fud_sidebox_hooks.inc.php file.

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Re: Private Messages Counter Not Working [message #27348 is a reply to message #19967] Mon, 05 September 2005 14:37 Go to previous messageGo to next message
edwin is currently offline  edwin   United States
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Any luck with this? I have the same problem and am curious of anyone's success dealing with it.
Re: Private Messages Counter Not Working [message #27410 is a reply to message #19967] Wed, 07 September 2005 09:22 Go to previous messageGo to next message
edwin is currently offline  edwin   United States
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I would be happy to change the sidebox

from:
You have (0) unread private message(s)

to:
Private Messages


Does anyone know what file I can change to accomplish this?

I don't need the counter and have spent far too much time trying to figure out what is wrong. A simple link to private messages that did not have the counter would serve me just fine.
Re: Private Messages Counter Not Working [message #27414 is a reply to message #27410] Wed, 07 September 2005 09:30 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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usercp.tmpl is the template you need to adjust.

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Re: Private Messages Counter Not Working [message #27444 is a reply to message #19967] Thu, 08 September 2005 03:42 Go to previous message
edwin is currently offline  edwin   United States
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Thank you so much!

Your suggestion lead me on the right path.

I was able to implement my work around with minor changes to include/theme/usercp.inc and include/theme/default/usercp.inc

= )
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