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Sales email address does not work [message #20758] Wed, 27 October 2004 17:11 Go to next message
moggie is currently offline  moggie   United States
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I wrote expressing interest in hosting a site with FUD and in getting help with the first time installation. I received an undeliverable mail message. Who do I contact to pursue these options?

Not a good first impression.
Re: Sales email address does not work [message #20759 is a reply to message #20758] Wed, 27 October 2004 17:39 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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sales(at)prohost(dot)org is the address you should be mailing your queries to. Where did you send your initial e-mail?

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Re: Sales email address does not work [message #20760 is a reply to message #20759] Wed, 27 October 2004 17:43 Go to previous messageGo to next message
moggie is currently offline  moggie   United States
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I copied and pasted the inquiry email address directly from your website.

Here is what I received in response:

Delivery to the following recipient failed permanently:

sales(at)prohost(dot)org.

Technical details of failure:
PERM_FAILURE: SMTP Error (state 10): 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

[Updated on: Wed, 27 October 2004 17:55]

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Re: Sales email address does not work [message #20761 is a reply to message #20759] Wed, 27 October 2004 17:44 Go to previous messageGo to next message
moggie is currently offline  moggie   United States
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Do you not accept mail from gmail?
Re: Sales email address does not work [message #20762 is a reply to message #20761] Wed, 27 October 2004 18:11 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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I just sent an e-mail to sales(at)prohost(dot)org (note there is no period at the end of the domain) and it arrived within a minute to it's destination.

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Re: Sales email address does not work [message #21798 is a reply to message #20760] Fri, 17 December 2004 02:22 Go to previous messageGo to next message
Anonymous   United States
Karma:
moggie wrote on Wed, 27 October 2004 17:43

I copied and pasted the inquiry email address directly from your website.

Here is what I received in response:

Delivery to the following recipient failed permanently:

sales(at)prohost(dot)org.

Technical details of failure:
PERM_FAILURE: SMTP Error (state 10): 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

Why am i editing this message?
icon8.gif  Re: Sales email address does not work [message #21856 is a reply to message #21798] Mon, 20 December 2004 19:41 Go to previous message
Anonymous   India
Karma:
Anonymous wrote on Fri, 17 December 2004 02:22

moggie wrote on Wed, 27 October 2004 17:43

I copied and pasted the inquiry email address directly from your website.

Here is what I received in response:

Delivery to the following recipient failed permanently:

sales(at)prohost(dot)org.

Technical details of failure:
PERM_FAILURE: SMTP Error (state 10): 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)

Why am i editing this message?



It is gmail which is a problem . There DNS server is taking forever to pick up the changes out in the world and so it tries to deliver the message to it's own server, treating it as local and then fails with the mentioned error.
HTH
Aman Raheja
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