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reset password not working [message #12509] Mon, 11 August 2003 17:27 Go to next message
gochomoe is currently offline  gochomoe   United States
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When I try to reset my password I get an email with login and password fields empty. I made sure it worked on this forum and everything was fine. We have recently upgraded to 2.5.2. Any ideas?

moe

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Re: reset password not working [message #12520 is a reply to message #12509] Tue, 12 August 2003 13:08 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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Which language and template set (default/path_info) are you using?

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Re: reset password not working [message #12527 is a reply to message #12520] Tue, 12 August 2003 17:49 Go to previous messageGo to next message
gochomoe is currently offline  gochomoe   United States
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English and default template set.

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Re: reset password not working [message #12531 is a reply to message #12527] Tue, 12 August 2003 19:31 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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I've tried on my demo forum (and you can try it on this forum) and the code appears to be working properly. Try resetting the password once more to make sure this is not some random blooper.

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Re: reset password not working [message #12537 is a reply to message #12531] Tue, 12 August 2003 20:24 Go to previous messageGo to next message
gochomoe is currently offline  gochomoe   United States
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I have tried it 6+ times over multiple days and it keeps happening. I have also had 10 people report problems with it over the last week.

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Re: reset password not working [message #12538 is a reply to message #12537] Tue, 12 August 2003 20:32 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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Hm... I absolutely cannot replicate it... Have you made any modifications to the translation or the templates? Did the problem start happening after a particular action?

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Re: reset password not working [message #12539 is a reply to message #12538] Tue, 12 August 2003 20:44 Go to previous messageGo to next message
gochomoe is currently offline  gochomoe   United States
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The only thing we changed was updating from 2.3.8 to 2.5.2.

The registration confirmation is broken too.

Is there a common thread here that might cause both to be broken? Could it be our settings?

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Re: reset password not working [message #12540 is a reply to message #12539] Tue, 12 August 2003 20:51 Go to previous messageGo to next message
Ilia is currently offline  Ilia   Canada
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Don't think so....

How did registration confirmation break btw?

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Re: reset password not working [message #12563 is a reply to message #12540] Thu, 14 August 2003 00:08 Go to previous messageGo to next message
gochomoe is currently offline  gochomoe   United States
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The confirmation link is supposed to have a key within it, it is empty.

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Re: reset password not working [message #12565 is a reply to message #12563] Thu, 14 August 2003 00:25 Go to previous message
Ilia is currently offline  Ilia   Canada
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Very strange... can you send me i18n/english/msg file from your forum please.

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