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Registration with URL messages not going out [message #163310]

Sat, 16 October 2010 14:05

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

Given the excellent instructions I had no problem getting FudForum up and running on my website (hosed at GoDaddy). HOWEVER, new registrants don't get the message with the confirmation URL in it. Nor do I get the message from the forum notifying that somebody is in the queue.

If I manually approve them, they get the message telling them they've been approved and I can send messages to them all day using the em button. Something just must not be set up right on my side...

On my admin panel, settings are:
All E-mail - Yes
Admin email - has my email address in format UUU(at)xxxx(dot)com
Admin email - has my email address in format UUU(at)xxxx(dot)com
- spearately I copied each of these into an email to line to verify spelling and all was correct
Notify w/Body - No
Smart Notification - No
Disable Welcome e-mail - No
Disable e-mail notifications - No
Moderator Notification - Yes
Use SMTP to Send e-mail - No
email confirmation - Yes

Any help would be GREATLY appreciated

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No Registration emails with URLs going out [message #163311 is a reply to message #163310]

Sat, 16 October 2010 14:25

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

I got the forum up and running on the first try! That's better than I've ever been able to do with commercial packages.

The only thing that doesn't work is that the emails going out with URLs are not being sent. NEITHER the message to the new user with his verification URL NOR the message to me (as administrator) telling me of a user in the queue were sent out. However, I can send "vanilla" emails and if I manually approve the bugger he'll get the announcement message saying "You're in" I must have something set up incorrectly.

My host is GoDaddy
IIS 7 and PHP 5.x running

Settings inside the Admin Panel:
Allow e-mail - Yes
Administrator e-mail - UUU(at)xxxx(dot)com (yes - this has been tested)
Notify From - UUU(at)xxxx(dot)com
Notify w/body - No
Smart Notification - No
Disable Welcome e-mail - No
Disable e-mail notifications - No
Moderator Notfication - Yes
Use SMTP to Send e-mail - NO
(So the other SMTP settings arent' important)
E-mail confirmation - Yes

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Re: No Registration emails with URLs going out [message #163313 is a reply to message #163311]

Sat, 16 October 2010 16:38

naudefj

Messages: 3771
Registered: December 2004

Karma: 28

Senior Member
Administrator
Core Developer

Noting wrong with your forum settings.
My guess is PHP (on your system) cannot send mail or the mail is somehow blocked by a spam filter.

Create a test script like this to test:

<?php
   $ok = mail('UUU(at)xxxx(dot)com', "My Subject", "Line 1\nLine 2\nLine 3");
   echo $ok?"<h1> Mail sent</h1>":"<h1> Mail was NOT send. Check your setup!</h1>";
?>

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Re: No Registration emails with URLs going out [message #163317 is a reply to message #163313]

Sat, 16 October 2010 19:46

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

Thank you .... did that and got

Warning: mail() [function.mail]: SMTP server response: 451 See http://pobox.com/~djb/docs/smtplf.html. in D:\Hosting\2777100\html\forumfiles\Send Test.php on line 2

Mail was NOT send. Check your setup!

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Re: No Registration emails with URLs going out [message #163318 is a reply to message #163317]

Sat, 16 October 2010 20:10

naudefj

Messages: 3771
Registered: December 2004

Karma: 28

Senior Member
Administrator
Core Developer

My mistake. Please change '\n' in the script to '\r\n' and try again (twice).

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Re: No Registration emails with URLs going out [message #163320 is a reply to message #163318]

Sat, 16 October 2010 20:24

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

No problem....changed line 2 in the script to:
$ok = mail('UUU(at)xxxx(dot)com', "My Subject", "Line 1\r\nLine 2\r\nLine 3");

Ran the script twice and got: Mail Sent both times.

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Re: No Registration emails with URLs going out [message #163321 is a reply to message #163320]

Sat, 16 October 2010 20:38

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

Let me be clear - the actual second line I used was:
$ok = mail('WebGuy(at)plainolas(dot)com', "Message From PHP", "Line 1\r\nLine 2\r\nLine 3");

It's been 4 to 5 minutes so far and I haven't received anything in the target in-basket.

[Updated on: Sat, 16 October 2010 23:17]

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Re: No Registration emails with URLs going out [message #163322 is a reply to message #163321]

Sat, 16 October 2010 23:26

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

It went through!
I just got the "Line 1, Line 2 ... " message.

Now, what should I try?

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Re: No Registration emails with URLs going out [message #163323 is a reply to message #163322]

Sun, 17 October 2010 07:13

naudefj

Messages: 3771
Registered: December 2004

Karma: 28

Senior Member
Administrator
Core Developer

If your server can send e-mail, FUDforum should be able to do it as well.
Check if you see any SMTP errors (probably in /var/log/mail.log or something similar).

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Re: No Registration emails with URLs going out [message #163324 is a reply to message #163323]

Sun, 17 October 2010 12:11

Dougie

Messages: 7
Registered: October 2010

Karma: 0

Junior Member

Sorry...mebbe I wasn't clear in my first post in this thread.
The ONLY messages that don't seem to be sent are the registration verification emails.

Emails from admin account have always been able to find their way.

What does that suggest?

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Re: No Registration emails with URLs going out [message #163325 is a reply to message #163324]

Sun, 17 October 2010 12:16

naudefj

Messages: 3771
Registered: December 2004

Karma: 28

Senior Member
Administrator
Core Developer

Besides checking your spam folder, I'm out of ideas.

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