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3.02 Attached Files Can Not Be Downloaded [message #163811]

Thu, 02 December 2010 14:17

tw_nick

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Registered: October 2010
Location: Dallas, TX

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I'm running 3.02, and users have no problems attaching files to their messages. However, when the posting user - or any other user - attempts to download the attached file, they get a 404 error. I've verified in 'files' subdirectory that the attachments are present as *.atch files. I see nothing in the error log. Am I the only one with this problem? Where do we start in identifying the problem?

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163812 is a reply to message #163811]

Thu, 02 December 2010 14:39

naudefj

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Registered: December 2004

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Looks like it's working on this forum.

Debug it!

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163813 is a reply to message #163812]

Thu, 02 December 2010 14:48

tw_nick

Messages: 57
Registered: October 2010
Location: Dallas, TX

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Interestingly enough, I find that if I right-click the attachment, copy the shortcut, and post it to the browser's address bar, the download prompt comes up as it should. However, just clicking the file gives me the 404.

When I compare the URLs from the copy/paste and the "direct click," they are exactly the same.

FYI, same issue on both Chrome and MSIE browsers.

Any other "debugging" suggestions you might offer would be helpful. Smile

[Updated on: Thu, 02 December 2010 14:58]

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163814 is a reply to message #163813]

Thu, 02 December 2010 16:16

Ernesto

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Registered: August 2005

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Does apache have rights to read the files directory in the DATA_ROOT?

Ginnunga Gaming

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163815 is a reply to message #163814]

Thu, 02 December 2010 16:17

tw_nick

Messages: 57
Registered: October 2010
Location: Dallas, TX

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I'll check. What should the permissions be for the directory? 666?

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163816 is a reply to message #163815]

Thu, 02 December 2010 16:23

Ernesto

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Registered: August 2005

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644 should be enough on the files and for the directory it should be 755 i think

Ginnunga Gaming

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163817 is a reply to message #163816]

Thu, 02 December 2010 16:51

naudefj

Messages: 3771
Registered: December 2004

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Also try with another browser, clear cache, etc.

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Re: 3.02 Attached Files Can Not Be Downloaded [message #163818 is a reply to message #163817]

Thu, 02 December 2010 17:00

tw_nick

Messages: 57
Registered: October 2010
Location: Dallas, TX

Karma: 0

Member

Tried both IE and Chrome. Cleared cache on both and tried again with both old and new permissions. No change.

What puzzles me is that if I grab the URL from the link and paste it in the address bar, the file will download. It's something about how the link is being handled (by the php???) if it is clicked.

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