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[quote title=JanRei wrote on Thu, 30 July 2009 13:18]Using my gmail account works fine as already mentioned. However, my other account I used formerly does not work.

I checked the FAQ of my ISP regarding this problem and found this: 
[list]

[*]Mails have to be compliant with the standards defined in [url=http://www.rfc-editor.org/rfc/rfc2822.txt]RFC 2822[/url].

[*]The mails must not be sent directly to our MX servers from dial-up networks.

[*]A reverse DNS entry (FQDN) of the sending server has to be present.

[*]A sensible HELO/EHLO (format of the beginning of a mail) in the sense of [url=http://www.rfc-editor.org/rfc/rfc2821.txt]RFC 2821[/url] has to be sent.

[*]By the request of the client we check the SPF Records. The adresses of the sender of forwarded messages have to make use of [url=http://en.wikipedia.org/wiki/Sender_Rewriting_Scheme]SRS[/url].

[*]The sending server must not be an open proxy. This means it must be protected from unauthorized access.
[/list]

They also mentioned they use various blacklist databases. However, in all cases they would return meaningful SMTP error messages.

Maybe you have access to logs of the sending attempts? If so, you could try whether you find something there. My address that doesn't work is [i]webmaster at hp-film dot de[/i].

PS: I am thinking about merging this topic with the one in the Test Forum. Hopefully this is ok.[/quote]

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Re: Any word on getting Email notifications fixed soon?

Fri, 14 May 2010 20:32

naudefj

Karma:

Anonymous wrote:

I was unsuccessful in receiving a confirmation email on both my work account and my home account. My IT person sent me a link with an explaination for it.

Very interesting! I just received this in my inbox. So, no problem here.

Re: Any word on getting Email notifications fixed soon?

Fri, 14 May 2010 19:56

Anonymous

I was unsuccessful in receiving a confirmation email on both my work account and my home account. My IT person sent me a link with an explaination for it.

But since the forum blocks from uploading links until you submit two messages here is message 1.

Re: Any word on getting Email notifications fixed soon?

Thu, 30 July 2009 20:12

The Witcher

Karma:

naudefj wrote on Thu, 30 July 2009 06:21

I get the mails. So, if there is a problem with Email notifications it is definitely not caused by the FUDforum software or the server we are running on.

PS: Creating more threads for this is unlikely to help either.

Agreed! Yet there obviously exists a problem of some sort some where, and the only option I have is to ask about it occasionally so that collectively we might be able to solve the problem!

It has been well over 3 months now that I have been aware that there was some sort of problem, yet we appear to be at an impasse as to what it is or how to fix it.

If I understand correctly you have only admin access to the forum itself but not to the server which naturally limits your ability to investigate the matter beyond the forums e-mail settings and error logs, and I have no idea if the forum uses STMP or the built in E-mail client or what those setting might be.

It appears that users having Gmail addresses are able to receive replies yet I have no Idea if that is every Gmail addy or just a select few, or if there are others receiving replies via other email services.

And that is something I can check!

Now someone please answer this so I can see if I get a response back now!

Re: Any word on getting Email notifications fixed soon?

Thu, 30 July 2009 13:18

JanRei

Karma:

Using my gmail account works fine as already mentioned. However, my other account I used formerly does not work.

I checked the FAQ of my ISP regarding this problem and found this:

Mails have to be compliant with the standards defined in RFC 2822.
The mails must not be sent directly to our MX servers from dial-up networks.
A reverse DNS entry (FQDN) of the sending server has to be present.
A sensible HELO/EHLO (format of the beginning of a mail) in the sense of RFC 2821 has to be sent.
By the request of the client we check the SPF Records. The adresses of the sender of forwarded messages have to make use of SRS.
The sending server must not be an open proxy. This means it must be protected from unauthorized access.

They also mentioned they use various blacklist databases. However, in all cases they would return meaningful SMTP error messages.

Maybe you have access to logs of the sending attempts? If so, you could try whether you find something there. My address that doesn't work is webmaster at hp-film dot de.

PS: I am thinking about merging this topic with the one in the Test Forum. Hopefully this is ok.

Re: Any word on getting Email notifications fixed soon?

Thu, 30 July 2009 11:21

naudefj

Karma:

I get the mails. So, if there is a problem with Email notifications it is definitely not caused by the FUDforum software or the server we are running on.

PS: Creating more threads for this is unlikely to help either.

Any word on getting Email notifications fixed soon?

Thu, 30 July 2009 07:45

The Witcher

Karma:

Any word on getting Email notifications fixed soon?
Inquiring minds want to know!

Re: HELP! Activation e-mail is not received

Wed, 22 July 2009 06:22

naudefj

Karma:

I've made some changes to the mail function and uploaded it here. I don't expect it to solve the problem, but who knows?

Re: HELP! Activation e-mail is not received

Tue, 21 July 2009 18:42

The Witcher

Karma:

JanRei wrote on Tue, 21 July 2009 04:12

The Witcher, I sent you a mail via the mail form in your profile. Let's see whether you receive it.

Negative! nor is it in my spam filters. I have not received mail from prohost since May some time when I received the 10,000 after makings some email changes.
That was the reason for my assuming a new alias. and if i remember correctly frank had to confirm me then.

Re: HELP! Activation e-mail is not received

Tue, 21 July 2009 09:12

JanRei

Karma:

The Witcher, I sent you a mail via the mail form in your profile. Let's see whether you receive it.

Re: HELP! Activation e-mail is not received

Mon, 20 July 2009 14:09

The Witcher

Karma:

JanRei wrote on Mon, 20 July 2009 05:57

I switched to my gmail address and can confirm that the mails are sent. However, I think we should find out why some ISPs block them. Unfortunately, I don't have a good idea at the moment.

Try using the e-mail function directly, my host is set up to accept pro host, so perhaps that will work.

Re: HELP! Activation e-mail is not received

Mon, 20 July 2009 10:57

JanRei

Karma:

I switched to my gmail address and can confirm that the mails are sent. However, I think we should find out why some ISPs block them. Unfortunately, I don't have a good idea at the moment.

Re: HELP! Activation e-mail is not received

Mon, 20 July 2009 09:22

The Witcher

Karma:

Unfortunately no notice received.

Spam filter is empty, notification is on, but nothing from prohost

Re: HELP! Activation e-mail is not received

Mon, 20 July 2009 05:39

naudefj

Karma:

Well, I've got a mail when you replied to this topic. So, you should get one now.

Re: HELP! Activation e-mail is not received

Mon, 20 July 2009 00:46

The Witcher

Karma:

Well let's fix that puppy shall we?
I'm a likely candidate because of all the spam I had in may, so send me a couple and I will check if they get through or not, you already have my E-mail naudefj.

Re: HELP! Activation e-mail is not received

Sun, 19 July 2009 16:42

naudefj

Karma:

I also thought the forum wasn't sending mails, so I've asked Ilia for access to the server to debug the problem. What I discovered is that the mails are indeed being sent. To proof it, use a gmail address. However, somehow FUDforum's mails are not delivered to my ISP account. It may be that some ISPs blacklist or classify FUDforum's mails spam.

Re: HELP! Activation e-mail is not received

Fri, 10 July 2009 08:20

JanRei

Karma:

I received the last mail from forum at prohost dot org on May 21st, so maybe the problem is not completely solved yet.

Re: HELP! Activation e-mail is not received

Fri, 10 July 2009 07:36

gore-

Karma:

Thanks

it works

Re: HELP! Activation e-mail is not received

Thu, 09 July 2009 20:52

The Witcher

Karma:

Now that you mention it i am still not getting notifications eigther, checked spam filter and settings, nothing wrong there.

Re: HELP! Activation e-mail is not received

Thu, 09 July 2009 16:07

naudefj

Karma:

The mail problem was sorted out a while back. Anyway, I've approved your account manually.

Re: HELP! Activation e-mail is not received

Thu, 09 July 2009 14:51

The Witcher

Karma:

You will have to wait until naudefj shows up, but I 'm sure there will be no problem.

Re: HELP! Activation e-mail is not received

Thu, 09 July 2009 14:19

Anonymous

Same problem for me, is it possible to activate my account manually please? (gore-)

thanks Smile

Re: HELP! Activation e-mail is not received

Thu, 02 July 2009 21:48

schlix

Karma:

Thank you very much!

Re: HELP! Activation e-mail is not received

Wed, 01 July 2009 13:13

naudefj

Karma:

I've approved your account manually. The server was recently moved to a new serer and is somehow not sending out mails anymore. Ilia is aware of the problem as is working on a solution.

HELP! Activation e-mail is not received

Wed, 01 July 2009 09:26

Anonymous

I (last accountname schlix) tried to make an account on this forum, and tried several times with different e-mail addresses, but I never received the activation e-mail.
I have no hotmail account or similar. There is no redirect in the e-mail. The mails didn't go into my spam boxes. I receive other e-mails correctly.
I used both Windows and Mac computers to register.

Can this be fixed?
I would like to participate on the forum and I want to post an update on the Dutch translation.

Sending registration mails and receiving them is no problem on my own forum.
www.fictiezine.nl/forum

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