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Uploading file getting 500 interal error (solved!) (ModSecurity: Input filter: Failed to delete temporary file)
| Uploading file getting 500 interal error (solved!) [message #187786] |
Fri, 04 October 2019 03:44  |
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GaryM
Messages: 118
Registered: May 2013
Location: Seattle
Karma: 3
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Senior Member |
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About 2 days ago users were unable to upload attachments, appeared out of nowhere. We couldn't trace it in the admin panel--> error log. We also ran a forum consistency check and optimize to try an clear the error, no doing.
I ssh'd into the host webserver to look at the error log. I was able to re-produce it to get more detail:
[Thu Oct 03 20:07:44.176275 2019] [:error] [pid 27362] [client 73.225.60.238:51003] [client 73.225.60.238] ModSecurity: Input filter: Failed to delete temporary file: /run/shm/modsec_tmp/20191003-200744-XZa3f5XUhEVkA@uGjA7eAAAAAAw-request_bod y-zSJAew [hostname "vintagegruen.org"] [uri "/internal_error.html"] [unique_id "XZa3f5XUhEVkA@uGjA7eAAAAAAw"], referer: http://vintagegruen.org/vgforum/index.php?t=post&reply_to=11185&
Googling tells me that modsecurity has no access on /root/tmp directory
Of course I do not have access to root on the server.
Looking for some advice and direction.
Thanks in advance!
http://vintagegruen.org
[Updated on: Sat, 05 October 2019 02:15] Report message to a moderator |
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